In the last five years, devices on IoT(Internet of Things) has doubled. They are everywhere, from wearable fitness devices to your electrical appliances in the house, connected to your wifi and your mobile devices. All these devices are collecting data basis patterns of usage, frequency of use and persona profiles defining the behaviour and interests […]

Artificial intelligence (AI) is playing an increasingly important role in changing the way things work, especially for industries that need to deliver customer service functions. Although chatbots have been around for quite some time, the idea of being a virtual agent is that it also gives human touch and at the same time seamlessly interact […]