How a Global Commodity Trader Modernized NAV for Coffee, Cocoa & Cotton Operations

Commodity trading in volatile markets like coffee, cotton, and cocoa demands agility,compliance, and real-time decision-making. With global operations, volatile pricing, and quality-based differentials, commodity traders can no longer relyon generic ERP setups.

This case study shows how BaffleSol Technologies helped a multinational commodity trading organization modernize its heavily customized Microsoft Dynamics NAV (Navision) system—without re-platforming—delivering agility, transparency, and domain-specific control.

Client Overview

A leading global commodity trader operating across Latin America, Africa, and Asia. Their business spans:

• Farmer procurement and origin-side sourcing
• Quality and certification management
• International logistics and risk mitigation
• Raw material supply to global manufacturers

Key focus areas: Coffee, Cotton, Cocoa—commodities with high price volatility, strict quality benchmarks, and complex global delivery terms.

Why Microsoft Dynamics NAV?

The organization had invested years into Microsoft Dynamics NAV, customizing it for trading workflows. However, the growing scale, increasing compliance requirements, and performance bottlenecks necessitated expert-led enhancements.

Rather than switching to a new ERP, BaffleSol recommended a strategic NAV uplift—rebuilding performance-critical modules, simplifying code, and deeply aligning it with commodity-specific processes like provisional pricing, contract amendments, and lot-based quality tracking.

Key Challenges

• Customization Fatigue: Overlapping custom modules, data lock errors, complex contract flows
• No Real Commodity Pricing Logic: Manual quality-based pricing, lack of formula-driven engine
• Logistics & Contract Gaps: Missing tolerance handling, partial deliveries, certifications
• Disconnected Reporting: No end-to-end dashboards combining contracts, quality, and financials

BaffleSol’s Commodity-Specific NAV Enhancements

• Flexible Contract Management – with origin, grade, tolerance, UOM, reconciliation
• Dynamic Pricing Engine – shrinkage-, index-, and certification-linked automation
• Advanced Logistics – lot-based delivery tracking, shipping instructions, customs
• Integrated Payments – TMS integration for automated settlements
• Custom Dashboards – contract health, pricing exposure, certification-wise valuation

‍Long-Term Impact

• Commodity-grade ERP workflows without NAV migration
• Cross-border trade capabilities with localized pricing and certifications
• Global operations scaled without performance or reporting bottlenecks

The client extended their engagement with BaffleSol for long-term NAV support,enhancements, and roadmap planning.

Why BaffleSol for Commodity ERP?

BaffleSol specializes in transforming Microsoft Dynamics NAV for commodity businesses across coffee, cocoa, cotton, and agri-exports.

• Proven NAV performance enhancement framework
• Commodity trading accelerators (contract, pricing, logistics, quality)
• SQL + SSRS analytics expertise for trading KPIs
• Deep domain insight with minimal disruption to existing systems

Ready to Modernize NAV for Commodity Trade?

Let’s turn your heavily customized NAV system into a high-performance commodity ERP.

Contact us at sales@bafflesol.com

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