No. of Positions : 1

Experience : 5-10 Years

Job Description


  • 5-10+ years of total experience in Software Design and Development.
  • 5+ years of ServiceNow development and customization experience.
  • Coding experience with ServiceNow modules like Incident, Problem, Change, Knowledge Management, Service Catalog, Request Fulfilment.
  • Experience in developing custom Workflows in ServiceNow JavaScript debugging skills to debug and diagnose issues efficiently.
  • Ability to independently define and present the technical architecture for ServiceNow development tasks.
  • Ability to review and mentor the team members…
  • Excellent written and verbal communication skills.
  • Excellent Problem-Solving Skills with the ability to handle and address complexity under pressure 


  • ServiceNow application customization
  • Expertise in JavaScript, Glide API
  • Expertise in Business Rules, Workflows, Client Scripts, UI Policy, UI Actions
  • Expertise in ITIL processes - Incident, Problem, Change, Knowledge
  • ServiceNow Security features - Users, Roles, Groups, ACLs
  • Knowledge of CMDB, Business Services Map
  • Workflow / Approval / Process configuration/SLA
  • Developing Composite Service Requests within Service catalog Module
  • Domain Separation and designing the Process and data flow within various domains
  • Writing various Server-side scripts using Script Includes
  • Experience with Web technologies/AJAX
  • Done Integrations using web-services, MID
  • Experience with extending the ServiceNow schema to custom applications
  • Exposure to ServiceNow platform capabilities and tools like Discovery and Orchestration and other applications like Service Watch, GRC, etc. 
  • Understands technical and functional design requirements related to ServiceNow.

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