As Agile coach or scrum master, one should be alert about any conflict between or across teams and bring harmony and candid environment. Happier the team, more focused and better everyone is!!
To manage conflict, agile coach should considers following questions (Keip 1997):
He should make sure he listens to everyone's perspective, following styles are followed
(Preference when issues worsen)
Author: Shuchi Singla
22nd Feb 2019
Five levels of conflict can be understood by