Privacy Policy

PRIVACY POLICY

Please read this policy carefully

We, the BaffleSol Technologies, are the owners of www.bafflesol.com. The website showcases their products/services offered. 

We respect data privacy rights and are committed to protecting personal information collected on this Website. This privacy policy sets forth how we use and protect the personal information collected on this Website.

1. What Qualifies as Personal Information

For this Privacy Policy, any information (such as name, email id, company name, phone number, IP address etc.) provided by you or collected by us, as a result of your use/access of the Website, that can identify you as a person shall be referred to as “Personal Information”.

2. What Personal/ Non-Personal Information do we Collect?

To download resources (such as case studies, research papers, and the like) or to get in touch with us through the form available on our ‘Contact Us’ page, you would need to provide us with Personal Information such as your name, organization, telephone number, e-mail address, and physical address, etc. To apply for a job on our website you may need to provide your name, contact details, and your qualifications and employment and work history.

We may also automatically collect non-personally identifiable information through cookies to improve our Website and Offerings, such as the pattern of your use of the Website, our Offerings, visits, material that you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information, IP address and date and time when you access or use the website. Cookies are small encrypted files, that the Website transfers to the device through which you access our Website. For more information, please refer to our Cookie Policy.

Accuracy of Information. Please make sure that any Personal Information you share with us is accurate and up to date. If you are sharing any Personal Information on behalf of a third person, you should ensure that you are authorized to do so. 

3. What do we do With Your Personal Information?

We use the Personal Information for the following purposes:

(i) to provide you information about our Offerings and / or our periodic newsletters;
(ii) if we do engage in a business relationship, we may use the Personal Information to provide you such Offerings and to assist you in the event you need any additional support;
(iii) for creation or development of business intelligence or data analytics in relation to our Website and/ or the Offerings provided by us;
(iv) to assess queries, requirements, and process requests for products and services;
(v) for client communication, billing and administration;
(vi) to improve usability of the Website and for Website maintenance;
(vii) to process job applications (if you apply for a position with our organization);
(viii) to prevent fraud and abuse;
(ix) to enhance the security of the Website;
(x) to ensure that content from the Website is presented in the most effective manner for you and for your computer;
(xi) to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
(xii) to maintain leads;
(xiii) to run marketing or promotional campaigns;
(xiv) to create brand awareness;
(xv) to improve the Offerings;
(xvi) to provide you information that we may believe may be of your interest;
(xvii) for internal record keeping; and
(xviii) to comply with our legal or statutory obligations.

4. Whom do we Disclose Your Data to?

We do not sell, rent, share, distribute, lease, or otherwise provide your Personal Information to third parties, without your prior consent. Keeping this in mind, we may disclose your Personal Information in the following cases:

  • Affiliates: We may provide your Personal Information to our affiliates to enable them to answer queries posed by you or to provide you or to provide you information about their offerings.
  • Service Providers: We may share your Personal Information with the service providers who work with us in connection with operating the Website and/ or providing the Offerings.
  • Merger or Acquisition: We may transfer your Personal Information if we are acquired by another entity, or if we merge with another company or transfer a part of our business, including the Website, to a third party. Any such third party or resultant entity that receives your Personal Information shall have the right to continue to use your Personal Information in line with the purposes set out herein.
  • Legal and Regulatory Authorities: We may disclose your Personal Information in order to comply with our legal obligations/ court orders/ requests by Govt. authorities.

5. How Long do we Retain Your Personal Information?

5.1

We endeavor to collect only such Personal Information that is necessary for the purposes indicated here and to retain such data for no longer than is necessary for such purposes. The length of time Personal Information is retained, and criteria for determining that time, are dependent on the nature of the Personal Information and the purpose for which it was provided/ collected.

5.2

Subject to this section, we will try to delete your Personal Information upon reasonable written request for the same. Please note, however, that there might be latency in deleting Personal Information from our servers and backed-up versions might exist even after deletion. For more information on where and how long your data is stored, and for more information on your rights of erasure and portability, please contact compliance@bafflesol.com

6. Our Security Measures

We store your Personal Information on a secured server in India. Although we provide appropriate firewalls and protections, we cannot warrant the security of any Personal Information transmitted as these systems are not hackproof. Data pilferage due to unauthorized hacking, virus attacks, and technical issues is possible, and we assume no liability or responsibility for it. You are required to be careful to avoid “phishing” scams, where someone may send you an e-mail that looks like it is from us asking for your Personal Information.

7. Your Rights (For EU Residents)

You have the right to access your Personal Information in our possession, right to have us rectify or modify any such Personal Information, right to have us erase/delete your Personal Information, right to restrict us from processing such Personal Information, right to object to our use of your Personal Information. If you would like to exercise ANY of these rights, please contact compliance@bafflesol.com.

8. Links to Other Websites

Our Website may contain links to other websites/applications of your interest. Unless the third-party websites/ applications are owned by members of BaffleSol Technologies, we do not have any control over them, and you will be accessing them at your own risk. Therefore, we cannot be held responsible for the protection and privacy of any information that you provide whilst visiting such websites/applications. You should exercise caution and look at the privacy policy applicable to such websites/applications.

9. Limitation of Liability

To the extent permissible under the law, we shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, data, information, or other intangible losses (even if we have been advised of the possibility of such damages), arising out of this Privacy Policy.

10. Governing Laws and Disputes

This Privacy Policy shall be construed and governed by the laws of India without regard to principles of conflict of laws. Any dispute arising, between you and us shall be submitted to the arbitration to be conducted in Gurgaon, India in English language, by the provisions of the Arbitration and Conciliation Act of 1996, by a sole arbitrator (appointed by us), and the award made in pursuance thereof shall be binding. Subject to the arbitration provisions, you agree that the courts in Gurgaon, India shall have exclusive jurisdiction over such disputes.

11. Changes to This Policy

We may update this Privacy Policy from time to time. You are encouraged to check this Privacy Policy regularly to be aware of the changes made to it.

This Privacy Policy was last modified in April 2019.

12. Contact Us

If you have any questions, concerns, or grievances regarding this Privacy Policy, you can email us at compliance@bafflesol.com.